Information Center : General Questions
Who is the Insurance Company? *
Since the early 1980’s Clarion has always represented financially stable insurance
companies. Since 11/1/2008, Clarion is pleased to announce it now represents StarNet
Insurance Company, part of the WR Berkley Group. StarNet/Berkley are highly rated
and are licensed in every state.
Who is eligible? *
Clarion has a program for just about everyone. Whether you are a student over age
18, Professional or Amateur, Collector, Trust or Corporation, we can offer you broad
coverage (subject to the policy’s terms and conditions) at competitive premiums.
We can insure any kind of instrument from the common to the very rare. We can even
insure accessories such as sheet music, tuners, metronomes, music stands, and other
items of value that are used in the playing of music. There is NO MAXIMUM value
limit. We can handle it all.
What does the policy cover? *
Just about everything! *We offer unique coverage* that isn’t offered elsewhere.
How do I add/delete or make changes to my policy? *
Simply fax, email or send Clarion your
request. (In order to add an instrument we will need an appraisal or bill of sale
from a bona-fide instrument dealer/store. Requests to delete or cancel coverage
must be made in writing.) *There may be a nominal non-premium policy change fee.*
How do I report a claim? *
Visit our website or call Clarion to request a claim form be
emailed, faxed or sent to you. This form is intended to help you provide
all the necessary information we need to process your claim.
How is my policy renewed? *
Policies are usually renewed, invoiced and sent approximately 30-45 days before
the renewal date. It is important that you keep us notified of any address, telephone
number and email address changes.
What if I change addresses? *
Just contact us via telephone, email,
fax or regular mail. You must state clearly your new mailing address, the address
where the instruments are located (if different), daytime phone number, fax number
and e-mail address. Since we cannot be responsible for coverage lapses due to invalid
address information, it is important that you notify us each and every time you
What forms of payment does Clarion accept? *
Clarion can accept the following forms of payment:
- Make a payment on our website - click here.
- Checks/money orders drawn on US dollars and drawn on a bank located in the USA.
Please do not send checks/money orders from outside the USA.
- American Express traveler cheques payable to Clarion Associates, Inc.
- We accept MasterCard, Visa, American Express and Discover.
Please do not send cash!
* Not all applicants qualify for all coverage terms or enhancements. All coverage
is subject to the terms and condition of the specific policy issued to a specific
applicant. Certain policyholders may receive specific exclusions, restrictions or
limitations that might be a condition in order to allow that applicant to qualify
Disclosure- Clarion is a program manager representing insurance companies. As such
Clarion Associates Inc. is compensated by the insurance company. We reserve the
right to charge the customer reasonable fees for processing transactions in addition
to the commission, program management allowances and other compensation that may
be negotiated with the insurance company, by Clarion Associates Inc.